Last updated: 27 November 2024
This Privacy Policy outlines how Love Mugs and Things (referred to as “the Company”, “We”, “Us”, or “Our”) collects, uses, and protects your personal data when you use our services, including the website and any related services (“Service”). By using our Service, you consent to the collection and use of information in accordance with this Privacy Policy.
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- Interpretation and Definitions
Interpretation:
Words with capitalised first letters have specific meanings under the following conditions. These definitions apply to both singular and plural forms of these terms.
Definitions:
For the purposes of this Privacy Policy:
– Account means a unique account created for you to access the Service or specific parts of the Service.
– Company refers to Love Mugs and Things, operated by Leslé Wragg and Kirsty Hatt.
– Cookies are small files placed on your device to collect and store information related to your browsing activity.
– Country refers to South Africa.
– Device means any device that can access the Service, including a computer, smartphone, or tablet.
– Personal Data refers to any information that identifies or can be used to identify an individual.
– Service refers to the website and related services provided by Love Mugs and Things.
– Service Provider means third-party companies or individuals who process data on behalf of the Company.
– Usage Data refers to data automatically collected by the Service, such as the duration of visits, pages viewed, etc.
– Website refers to Love Mugs and Things’ website, which is accessible from [lovemugsandthings.com](https://lovemugsandthings.com).
– You refers to the individual using the Service, or the legal entity on behalf of which such an individual is using the Service.
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- Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
When using our Service, we may ask you to provide personal data that can be used to contact or identify you. Personal data may include:
– Email address
– Full name (first and last)
– Phone number
– Address, city, state, province, postal code
– Payment information (if applicable)
Usage Data
Usage Data is collected automatically when using the Service and may include:
– IP address
– Browser type and version
– Pages visited on the Service
– Time and date of visit
– Device information (e.g., mobile device type, operating system, device identifiers)
– Data about the way you interact with the Service
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor and improve our Service. These may include:
– Session Cookies: Temporary cookies that expire when you close your browser.
– Persistent Cookies: Cookies that remain on your device until they expire or are deleted by you.
– Web Beacons: Small electronic files used to track user activity on our website or within our emails.
For more detailed information about the cookies we use, see our Cookies Policy.
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- How We Use Your Personal Data
We may use your personal data for the following purposes:
– To provide and maintain our Service.
– To manage your account and enable you to access different features of the Service.
– To fulfil a contract with you, such as processing orders or purchases.
– To communicate with you, including sending order confirmations, updates, and promotional information (unless you opt out).
– To analyse usage trends, improve our services, and enhance your experience with us.
– For internal record-keeping, research, or business development purposes.
– To comply with legal obligations or enforce legal agreements.
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- Sharing Your Personal Data
We may share your personal data in the following situations:
– With Service Providers: We may share your data with third-party companies that help us operate and maintain the Service, process payments, or analyse usage.
– For Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, your personal data may be transferred.
– With Affiliates or Business Partners: To offer you additional services or promotions.
– With Your Consent: We may share your data if you have given explicit consent for such sharing.
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- Retention of Your Personal Data
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting purposes. Usage Data is typically retained for a shorter period unless required for longer periods for security or operational reasons.
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- Transfer of Your Personal Data
Your personal data may be transferred to and maintained on computers located outside your jurisdiction, including in countries where data protection laws may differ from those in your country. By using our Service, you consent to this transfer.
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- Disclosure of Your Personal Data
We may disclose your personal data in the following circumstances:
– Legal Requirements: If required by law, or in response to valid requests by public authorities (e.g., court orders).
– Other Legal Obligations: To protect our legal rights, prevent fraud, or investigate wrongdoing.
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- Security of Your Personal Data
While we take reasonable precautions to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. We strive to implement commercially acceptable means to safeguard your personal data but cannot guarantee its absolute security.
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- Children’s Privacy
Our Service is not intended for individuals under the age of 13, and we do not knowingly collect personal data from children. If you believe that we have inadvertently collected such data, please contact us, and we will take steps to remove it from our records.
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- Links to Other Websites
Our Service may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
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- Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, and by updating the “Last updated” date. Please review this Privacy Policy periodically for any updates or changes.
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- Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, you can contact us by email:
Email: lovemugsandthings@gmail.com
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By using our Service, you acknowledge that you have read and understood this Privacy Policy, and agree to the collection and use of your personal data in accordance with it.
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